What are Reports & Statistics?
Reports & Statistics provide objective information about the use and utilisation of systems and applications. Reports & Statistics translate raw data into management information. Reports & Statistics can be generated real-time as well as periodically. 

Why Reports & Statistics?
Good reports and real-time information concerning the use of your application and user behaviour are important, more than ever, to be able to quickly respond to changing contact behaviour within your target group. Whether in connection with long-term projects or dynamically changing campaigns. In both situations, relevant information through directly available statistics and reports are important for making the appropriate analyses quickly.

Why Comsys Reports & Statistics?
Comsys Reports & Statistics are accessible online and provide real-time information about inbound and outbound telephony and SMS traffic for the purpose of optimising resources and evaluating marketing campaigns. Data can be presented through visually attractive graphics or can also be exported in an XML, Excel or PDF file, if so desired.

Apart from our complete standard statistics, that are accessible via the web, we can also quickly customise a set-up that generates the required functional reports to quickly show you the utilisation of your project or application.

Comsys also makes it possible, on reaching specific limit values in the application, to send notifications, via SMS and/or email, or by telephone (Text-To-Speech) if so desired.